Just like Snow White and Seven Dwarfs, the do's and don'ts of Guest Service. Here's every Cast Member's reminder:
Be Happy...make eye contact and smile!
Be like Sneezy...greet and welcome each and every guest. Spread the spirit of Hospitality...It's contagious!
Don't be Bashful...seek out Guest contact!
Be like Doc...provide immediate Service recovery.
Don't be Grumpy....always display appropriate body language at all times!
Be like Sneezy...create DREAMS and preserve the 'MAGICAL' Guest experience!
Don't be Dopey...thank each and every Guest!
(Borrowed from Princess Fee)
